Vaska Freelancers is a globally recognized platform that connects clients with top professionals for various services, ensuring a seamless project management experience.
What services does Vaska offer?
We offer a diverse online and onsite services, including writing, graphic design, data analysis, web development, handymen, event planning, and more.
How can I contact Vaska?
You can reach us through the support section on our website or via email.
Clients can sign up by providing basic information, including their name, email, username, and password, and then verifying their email.
How do I create an account as a freelancer?
Freelancers can sign up similarly to clients, once you login, you can create an expert account with additional identity verification required.
How do I reset my password?
You can reset your password by clicking on the “Forgot Password?” link on the login page.
What payment methods does Vaska accept?
We accept various payment methods, including PayPal, Flutterwave, bank transfers, credit/debit cards, CashApp, mobile money, and many more.
How do I request a payment as a freelancer?
Freelancers can request payments through their account dashboard after completing their projects.
What is the minimum amount for withdrawal?
The minimum amount to be requested for withdrawal is $5.
Are there fees associated with withdrawals?
Freelancers are charged transaction fees based on the payment method they use to request their funds.
What is the refund policy?
Refunds are available under specific conditions, including attempts for revisions and a seven-day request window. Refunds are typically issued as Vaska credits.
How long does it take to process a refund?
Processing times can vary, potentially taking days, weeks, or longer depending on the payment method. Refer to your payment option site for more details.
How do clients submit project requests?
Clients can submit project requests through a user-friendly form on their account dashboard using the special request button or directly from an expert live job.
What happens if an expert declines a project?
Vaska will automatically reassign the project to another suitable expert.
Can clients request revisions on completed projects?
Yes, clients can request modifications within 72 hours of project delivery.
What is the process for dispute resolution?
Disputes can be submitted through the platform, where Vaska will evaluate the case and mediate as needed.
What are the terms of service for using Vaska?
Users must agree to our terms of service upon creating an account, which outline the responsibilities and rights of both clients and freelancers.
What are the eligibility criteria for refunds?
Refund eligibility is evaluated on a case-by-case basis, depending on project type and performance.
What is Vaska’s liability in case of project issues?
Vaska acts as a facilitator and is not liable for issues arising from individual projects or the actions of freelancers.
How is my data protected on Vaska?
We implement advanced security measures, including encryption and multi-factor authentication, to protect user data.
